SMS TEXT MESSAGING
Ideal tool for fast, real-time, two-way conversations- eliminating "phone-tag" and "email lag"!
• Reminders on appointments, deadlines, tasks to be performed, bills due, etc
• Updates on progress, changes, status, new developments, announcements, etc
• Notifications about action taken, action required, problem/issue alerts, warning, new development
• Confirmations on task completed, item sent/delivered, item received, etc
IVR- INTERACTIVE VOICE RESPONSE
Ideal tool for automating routine daily phone calling tasks!
• Outbound IVR- Automatically dials out and delivers updates, notifications, reminders, etc
• Q & A IVR- Automatic over-the-phone job applications, surveys, pre-qualification, verification, check-in/out, etc.
• Self-Serv IVR- Enables customers to pay bills, schedule appointments, place orders, etc., 24/7 by themselves.
Ideal tool for team collaboration, coordination and communication!
• Problem Solving- Enables employees to quickly work together to solve problems and resolve issues.
• Information Sharing- Enables employees to easily share up-to-date information with each other.
• Collaboration- Enables employees to effectively collaborate on projects, tasks, events, etc
• Communication- Empowers employees with effecient communications- eliminates "phone tag" and "email lag".
• Productivity- Helps employees avoid losing momentum with "reply-to-all" wars and buried email messages.
AUTOMATED WEB FORMS
Ideal tool for automating the forms on your website, blog, etc!
• Automatically populates your database with all data submitted through your web forms.
• Automatically emails the data submitted through your web forms to one or more email addresses.
• Automatically reminds customers of appointments.
• Automatically sends customers a receipt for their payments.
• Automatically sends customers a confirmation of their reservation.
• Automatically forwards new leads to sales agents.
• Automatically forwards messages to the appropriate employee.
Ideal tool for teams and groups who need a central database!
• Multiple users can collaborate and work simultaneously- no more "checking-out or checking-in".
• You can collect new information and create new records from any computer, smartphone or mobile device.
• It can be used as an information lookup tool on your website, blog, or your other web spaces.
• Documents, photos, audio clips, videos, etc. can be uploaded to any record from any computer.
• You can create and embed visually compelling charts, graphs, and reports on your website, blog, etc.
• Data can be accessed from any computer, smart phone or web browser enabled mobile device.
ONLINE CALENDARS & SCHEDULES
Ideal tool for managing your most precious resource- time!
• Drive more appointments with fewer hassles than traditional approaches.
• Accept appointments on your website 24 hours a day.
• Receive automated notifications each time someone schedules a new appointment.
• Automatically sends automated reminders to your clients to prevent no-shows.
• Integrates seamlessly with your existing website.
• You can accept pre-payments from your clients 24 hours a day.
• Get your meeting scheduled quickly and painlessly, cutting out all the tedious back and forth emails.
• Propose multiple meeting times to people inside or outside your organization, across systems and time zones.
• People can see when you’re available and send you meeting invitations with just one click on your website.
• Automatically schedule repetitive activities of the same type such as interviews.
• Share your availability information privately or publicly and let people outside your company propose times to meet.
• Send email or SMS text meeting reminders to attendees five (5) minutes before start time.
• No more double bookings or time zone mishaps.
Ideal tool for managing your special projects!
• Keep your projects organized with milestones, tasks and dependencies
• Collaborate using team Intranets, Forums and Chat to make better decisions
• Log hours, export data and bill your clients with time sheets
• Organize, manage and share files from a central place
• Define user roles and provide fine grained access control
• Set automated email notifications, reminders & updates
• Gain deep insights into the progress with editable Gantt charts
• Keep the clients and team members informed with the progress of a project
• Analyze time spent on a project to maximize billable and minimize non-billable hours
• Set task dependencies to manage your deadlines
• Analyze payment history and send invoices for clients